Implementation of CRM systems still experience a high percentage of failure. In this modern age of technology, why is that? How is such a high percentage even possible? Quite simply put, it boils down to these five factors:
A question all too familiar in the Customer Relationship Management (CRM) space. Companies that spend money on a system don’t want to have to ask “why won’t our salespeople adopt the CRM we bought?!”
Looking at a Customer Relationship Management (CRM) system is always an exciting time. Seeing all of the ROI, saved time for employees, the many features that can be automated, and the many other benefits it brings to an organization is ....
When deploying a CRM system, most organizations start out with a set list of things that they want their new software to address. That’s the basic design for all software implementations. So why does this bring up potential problems for ....
Software systems in general are fairly labor intensive, and Customer Relationship Management (CRM) software is one of the trickiest types of software suites to deploy within an organization quite simply because CRM is the science and psychology of an organization’s ....